Privacy Policy

This Privacy Policy tells you all about what personal information we collect about you and how we use it.

We'll let you know:

  • What personal information we collect on this website
  • Who's collecting the information
  • How it's going to be used
  • The ways we will be getting in touch with you
  • Who might also share the information
  • How we're going to keep your information safe
  • What you can do to stop us using it

So what information do we collect?

When you register online or place an order we'll take your:

  • Name
  • Email address
  • Billing and delivery address
  • Phone number
  • Credit or debit card details (these are just used during the transaction and not stored in our systems anywhere)
  • Acceptance of our terms and conditions

The only reason that this information is recorded is to help us make our website even easier to use for you.

Who's collecting this information?

Victoria Square is. This is the name that the Victoria Square Shopping Centre Limited trades under. It's a registered company in England and Wales and its company number is . Our registered office is at Victoria Square, 1 Victoria Square, Belfast, Co. Antrim, BT1 4QG. Our registered number with the Office of the Information Commissioner for data processing activities is .

How are we going to use your information?

We care about your privacy so we promise only ever to use your information to:

  • Help to process any order you make with a retailer in Victoria Square
  • Find out how you use our website
  • Look at the type of people using our site
  • Send you newsletters
  • Tell you about special offers and promotions
  • Let you know when our website changes
  • Make our website better for you to use

You'll only ever be sent information if you've told us that's OK. Every time we send you any information we'll also give you the chance to tell us you don't want to receive it any more.

What sort of communications will we send?

We might email, phone or write to:

  • Let you know when you'll be getting an order delivered
  • Find out any more information to complete your order
  • Check whether someone else is pretending to be you

Who else will we give your details to?

We may share your information with:

  • Our merchant account provider or credit card processing service, but only for processing a particular order
  • Our regulators, lawyers or auditors
  • People who we have to share it with by law following a court order or subpoena
  • Agents and third parties who are acting for us
  • With Victoria Square retailers, but only if they need the information to: 
  • Complete an order 
  • Process your payment details 
  • Promote their own website to you 
  • Get statistical information about who uses our website 

Your information could be transferred to other countries but if it is we'll do everything we can to keep it private.

If you use links on our website to visit other sites then they won't be covered by our Privacy Policy and their operators could collect information from you according to their own policy.


You're right to be concerned about any information you give out on the internet so we take great care about your security. Here's how we try to stop its loss, misuse, alteration or theft.

We use:

  • Secure Sockets Layer (SSL) technology with 128 bit encryption
  • Secure keys to encrypt your information while it's on the internet ( as long as your browser lets us)

What can you do about the handling of your information?

We'll keep your information for as long as the reason we've collected it lasts. Then we'll destroy it but we may have to keep a copy if our legal, regulatory or accounting rules say we have to. You can access information held about you. This request may be subject to a fee of £10 to meet our costs in providing you with details of the information.

Our opt-out procedure

If you ever decide you don't want to hear from us or our partners again just go to our website where you'll find you can opt out.

We'll keep your information for as long as the reason we've collected it lasts. Then we'll destroy it but we may have to keep a copy if our legal, regulatory or accounting rules say we have to.

Changes / Modification

You can ask us to change or modify your information whenever you like.

Changes to this Privacy Policy

If we ever change this policy, we'll let you know it's changed on our website. If this change means that well use your information differently, we'll contact you. Then you can either accept the change of use, or well carry on following the policy that was current when your information was collected

Our Pledge to You

We pledge to do everything laid out in this Privacy Policy statement, and to comply with the Data Protection Act 1998.