Processing and Delivery

Order processing:

We process all orders received by 2pm to be posted that same business day. Orders received after 2pm will be processed the next business day. Online orders are processed Monday - Friday (excluding bank holidays and dates listed from time to time on the order screen). Although we do everything we can to guarantee delivery times we cannot be held responsible for delays or losses by Royal Mail. Deliveries sent via Special Delivery or Signed-For services require a signature from an adult.

Fees:

Our delivery fees are based on the size and weight of your order package and are set to Royal Mail's current price list, which is updated annually.

Click here for available postage options.

A handling fee of £1.50 per order and £0.50 per Gift Card is applied to your order to cover our fulfilment costs.

You are able to combine items for the same address into a single delivery to save postage costs. Simply choose the same delivery address for each item in your order, including the same recipient name.

Gift Items:

All gift items are available while stocks last. The website will only display items currently available, however should multiple orders arrive in our office while payment is being processed we will supply you with a suitable alternative version.